Trello integration
For agenciesIntegration overview
Client comments become Trello cards. Moving a card between your lists resolves or reopens the comment in TweakTick, and card comments come back as replies. This is a two-way sync.
Connect Trello
- Open Settings → Integrations and press Connect on the Trello card. A Connect Trello? sheet shows what TweakTick can and can't do. Press Continue to Trello.
- Trello asks you to allow TweakTick. Approve it, and you come back to TweakTick.
- Open a project's settings and pick a Board, a List for open comments and a List for resolved comments.
- In Settings → Integrations, press Manage on the Trello card, open People (Trello ↔ your team) and match your TweakTick teammates to Trello members, so assignees carry over.
New connections use Connect only; you don't need to copy or paste a Trello token. If you connected earlier by pasting a token, that connection keeps working.
What syncs
| From TweakTick to Trello | From Trello to TweakTick |
|---|---|
| New comments, as cards in your list for open comments, with the screenshot | Moving a card to your list for resolved comments resolves the comment |
| Replies | Moving it back to the list for open comments reopens it |
| Resolving a comment moves the card to your list for resolved comments | Card members (the assignee) |
| Card comments, as agency-only replies |
Internal comments and replies
- Internal (agency-only) comments are never sent by default: Exclude internal comments is on in each project's settings.
- Only if your client can't see this board, you can turn Exclude internal comments off. Internal comments are then sent with an "[Internal]" label.
- Comments written on a Trello card arrive agency-only, unless you switch on Show replies written in Trello to the client in the project's settings. To show one to your client, press Share with client on it.
Turning it off
Open Settings → Integrations, press Manage on the Trello card, then press Disconnect. Cards already created stay on the board.
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