ClickUp integration
For agenciesIntegration overview
Client comments become ClickUp tasks. Replies and the resolved status come back to TweakTick. This is a two-way sync.
Connect ClickUp
- Open Settings → Integrations and press Connect on the ClickUp card. A Connect ClickUp? sheet shows what TweakTick can and can't do. Press Continue to ClickUp.
- ClickUp asks you to pick a workspace and allow TweakTick.
- Open a project's settings and pick the workspace, space, folder (if you use one) and list, then the ClickUp status for resolved comments and for reopened ones.
- In Settings → Integrations, press Manage on the ClickUp card, open People (ClickUp ↔ your team) and match your TweakTick teammates to ClickUp users, so assignees carry over.
What syncs
| From TweakTick to ClickUp | From ClickUp to TweakTick |
|---|---|
| New comments, as tasks with the screenshot | Resolved or reopened status |
| Replies | Replies, as agency-only comments |
| Status, assignee, priority and due date | Assignee and priority changes |
Internal comments and replies
- Internal (agency-only) comments are never sent by default: Exclude internal comments is on in each project's settings. Turn it off only if your client can't see this list. Internal comments are then sent with an "[Internal]" label.
- Replies written in ClickUp arrive agency-only, unless you switch on Show replies written in ClickUp to the client in the project's settings. To show one to your client, press Share with client on it.
If sync stops
ClickUp links its updates to the person who connected it. If that person leaves your ClickUp workspace, connect ClickUp again from Settings → Integrations.
Turning it off
Open Settings → Integrations, press Manage on the ClickUp card, then press Disconnect.
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