monday.com integration
For agenciesIntegration overview
Each new client comment becomes an item on a monday.com board. Replies are added as updates.
Connect monday.com
- Open Settings → Integrations and press Connect on the monday.com card. A Connect monday.com? sheet shows what TweakTick can and can't do. Press Continue to monday.com.
- monday.com asks you to install and allow TweakTick. Only a monday.com account admin can install apps. If you see an error, ask your admin to connect it.
- Open a project's settings and pick a Board. If you like, also pick a Group, a Status column, and the Label for resolved and Label for open in that column.
What is sent
- A new comment becomes a board item, with the screenshot.
- Replies are added to that item as updates.
monday.com is one-way: changes made in monday.com don't come back to TweakTick.
Internal comments
- Internal (agency-only) comments are never sent by default: Exclude internal comments is on in each project's settings.
- Only if your client can't see this board, you can turn Exclude internal comments off. Internal comments are then sent with an "[Internal]" label.
Turning it off
Open Settings → Integrations, press Manage on the monday.com card, then press Disconnect.
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