Airtable integration
For agenciesIntegration overview
Each new client comment becomes a record in an Airtable table. Edits, replies and status changes follow.
Connect Airtable
- Open Settings → Integrations and press Connect on the Airtable card. A Connect Airtable? sheet shows what TweakTick can and can't do. Press Continue to Airtable.
- Airtable asks which bases TweakTick may use. Pick them and approve.
- Open a project's settings and pick a Base, a Table and its Title field (these three are required). The other fields (such as status, assignee and screenshot) can stay on Detect automatically, or you can pick them yourself.
- In Settings → Integrations, press Manage on the Airtable card, open People (Airtable ↔ your team) and match your TweakTick teammates to Airtable users, so assignees carry over.
What is sent
- A new comment becomes a record, with the screenshot attached.
- Edits, replies and status changes update that record.
Airtable is one-way: changes made in Airtable don't come back to TweakTick.
Internal comments
- Internal (agency-only) comments are never sent by default: Exclude internal comments is on in each project's settings.
- Only if your client can't see this base, you can turn Exclude internal comments off. Internal comments are then sent with an "[Internal]" label.
Turning it off
Open Settings → Integrations, press Manage on the Airtable card, then press Disconnect.
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