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Airtable integration

For agenciesIntegration overview

Airtable board
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Example

Each new client comment becomes a record in an Airtable table. Edits, replies and status changes follow.

Connect Airtable

  1. Open Settings → Integrations and press Connect on the Airtable card. A Connect Airtable? sheet shows what TweakTick can and can't do. Press Continue to Airtable.
  1. Airtable asks which bases TweakTick may use. Pick them and approve.
  1. Open a project's settings and pick a Base, a Table and its Title field (these three are required). The other fields (such as status, assignee and screenshot) can stay on Detect automatically, or you can pick them yourself.
  1. In Settings → Integrations, press Manage on the Airtable card, open People (Airtable ↔ your team) and match your TweakTick teammates to Airtable users, so assignees carry over.

What is sent

  • A new comment becomes a record, with the screenshot attached.
  • Edits, replies and status changes update that record.

Airtable is one-way: changes made in Airtable don't come back to TweakTick.

Internal comments

  • Internal (agency-only) comments are never sent by default: Exclude internal comments is on in each project's settings.
  • Only if your client can't see this base, you can turn Exclude internal comments off. Internal comments are then sent with an "[Internal]" label.

Turning it off

Open Settings → Integrations, press Manage on the Airtable card, then press Disconnect.

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On this page

  • Connect Airtable
  • What is sent
  • Internal comments
  • Turning it off
All guides

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