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  1. Help centre
  2. Screenshots and previews
  3. Staging sites and passwords

Website screenshots and email previews

  • When a website screenshot fails
  • Staging sites and passwords
  • Cloudflare and bot walls
  • Email client previews
  • Technical details for live-site comments

Staging sites and passwords

For agencies

staging.clientsite.com
Password required
Enter site
Example

Many staging sites ask for a username and password in a browser pop-up (this is called "Basic Auth"). TweakTick can log in to take screenshots.

Add the staging login

  1. Press New project and enter the site's address.
  2. Open Website options.
  3. Under Staging login (Basic Auth, optional), enter the username and password.
  4. Create the project.

The project page then shows Staging login saved.

How we look after it

  • The login is stored encrypted and only used by our screenshot service.
  • It is never shown again, not even to you.
  • It is only sent to the address you entered, never to another site the page redirects to.
  • Don't put the login in the address itself (like https://user:pass@site.com). TweakTick refuses that and asks you to use the fields.

Changing the login

The login can't be edited after the project is created. If it changes, create a new project with the new login.

Other kinds of login

  • A login page on the site (a form, not a browser pop-up) can't be used by the screenshot robot. Make the page public for the review, or upload your own screenshot.
  • Reviewing the live site: if your client reviews on the real site with the snippet, extension or bookmarklet, their own browser asks for the staging password. Share it with them the usual way.

New to TweakTick? Start free. Clients never sign up.

Free tools for this

  • Website launch checklistCheck every item, then hand off with a sign-off.
  • Responsive checkerSee a site at three screen widths at once.

Free, in your browser. All free tools

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On this page

  • Add the staging login
  • How we look after it
  • Changing the login
  • Other kinds of login
All guides

Still stuck?

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