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  3. Change your email address

Your team and account

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Change your email address

For agencies

clientsite.com
1
2
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SK
Sara, client
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Example

You can change the email you sign in with. Your old address keeps working until you confirm the new one.

How

  1. Go to Settings → Your account → Email address.
  2. Enter the new address. If you last signed in more than 15 minutes ago, we ask you to confirm it's you first.
  3. We email a link to the new address. Open it and press the button to confirm.

The link works for 1 hour and only once. If you ask again, only the newest link works.

What happens when you confirm

  • Your account uses the new address from then on.
  • You're signed out on your other devices, the mobile app and connected AI assistants.
  • In workspaces you own, billing emails that went to your old address go to the new one.
  • The change is recorded in the audit log of each of your workspaces.
  • Sign in with codes sent to the new address. Your passkeys keep working.
  • Signing in with Google keeps working, even if your Google address is the old one.
  • Team access stays the same. If you were limited to some folders, you still are.

Good to know

  • Your old address gets an email when you ask for the change. If it wasn't you, sign in, sign out your other devices (Settings → Your account → Other devices) and contact support.
  • The new address can't already belong to another TweakTick account.
  • Team invitations still waiting for your old address won't find you any more. Ask for a new one.

New to TweakTick? Start free. Clients never sign up.

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On this page

  • How
  • What happens when you confirm
  • Good to know
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